Contact Support
Email support@equiptfaith.com with your question. Include the email address or sign-in provider you use for Equipt, a short description of the issue, and any steps that help us reproduce it.
Billing and Subscriptions
Equipt subscriptions are processed through Apple. To cancel or change a subscription, manage your subscription in your App Store account. To ask Apple for a refund, use Report a Problem. Apple decides App Store refund requests. Email support@equiptfaith.com if your Equipt access does not match a purchase or refund decision.
Complaints and Resolution
Email support@equiptfaith.com to file a complaint about Equipt. We will acknowledge it, assign an owner, investigate the issue, escalate it when needed, and send you the outcome when we close it. When resolution requires us to disclose account information or change account, access, or entitlement state, we will first ask you to verify the affected account. Do not send passwords, authentication codes, or raw App Store receipts.
We aim to resolve complaints promptly. Where Philippine law applies, the internal redress process is treated as exhausted if a covered complaint remains unresolved seven calendar days after filing. This does not limit any other rights or remedies available to you.
Privacy and Account Help
For privacy questions, account-deletion help, or data-rights requests, email privacy@equiptfaith.com. Our Privacy Policy explains what Equipt collects, how we use it, and how account deletion works.